FAQ
Frequently asked questions
What we get asked most about orders, delivery, payment, and exchanges. If yours isn’t here, message us.
Orders and delivery
- 1Is there a minimum order?
- No. You can order only what you need, with no minimum purchase.
- 2Do you charge for delivery?
- No. Delivery is included in the price. Bringing you the product is part of our service.
- 3What’s the cutoff to get my order on the next day’s route?
- You can confirm your order up to the end of the day before that route runs.
- 4What if my town is not on any of your routes?
- We can arrange delivery in the nearest town we cover, or agree on a meeting point along one of our routes. We will do our best to find a convenient alternative to get it to you.
Prices and payment
- 5Do prices include sales tax (IVU)?
- No. IVU is added at the time of purchase.
- 6What payment methods do you accept?
- We accept cash, ATH Móvil, and checks.
- 7Do you offer 30-day credit?
- Yes. We offer 30-day credit subject to approval and to the terms set by MAG Dist. Inc.
Products
- 8Is everything you carry listed online?
- No. Our online catalog covers our fastest-moving products, but we carry more. If you’re looking for something specific and don’t see it on the site, get in touch.
Exchanges and returns
- 9Can I exchange a product if I ordered the wrong size?
- Yes. We can make the exchange without a problem. The replacement is arranged for our next visit or the next available route in your area.
Don’t see your question?
Message us on WhatsApp and we will follow up.